HeadinTerms & Conditionsg 1

The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, you represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or for another person for whom you are authorized to act.

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You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

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This Site is to be used by you for your personal use only. Commercial usage of this Site is strictly prohibited unless prior written consent has been granted. You agree that you will not use this Site for chain letters, junk mail, ‘spamming’, solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. In addition, you agree not to create a hypertext link from any website controlled by you or otherwise, to this Site without the express written permission.

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By accessing using, viewing, transmitting, caching or storing this site or any of its services, functions or contents, you shall be deemed to have agreed to each and all the terms, conditions, and notices in this site (‘agreement’) without modification. If you do not agree, please cease use of the site and leave the site immediately

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Privacy Policy

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Corporate Concierge Solutions collects information about our guests and visitors to our websites so that we can provide an experience that is responsive to our guests needs. We endeavor to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information necessary to fulfil special requests (e.g., health conditions that require special room accommodations).

Corporate Concierge Solutions is fully committed to providing you with information about the collection and use of personally identifiable information furnished by, or collected from visitors while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it.

To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e- mail address changes, or you wish to add an additional method for us to communicate with you).

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Corporate Concierge Solutions recognizes the importance of information security, and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although ‘guaranteed security’ does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls, ‘firewalls” etc.

 

Reservations & Payments

Reservation: An initial deposit of 40% of tour cost is required to secure your reservation.
Final Payment: A deposit for the balance payment, as per your selected tour, is required 21 days prior to commencement of tour or as agreed at the time of confirmation of the tour.
 

Making Final Payments

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Final payments are due 21 days prior to the trip, depending upon the program. See the Deposit, Final Payment, and Cancellation Fee schedule included in this Tour Participation Agreement for payment due dates for specific programs. Reservations may be put on a waitlist or canceled by Corporate Concierge Solutions if the payment is not received by the final payment due date. Should this occur, cancellation charges will apply. All prices are stated in INR or USD, per person, and based on double occupancy (twin sharing), unless otherwise stated.
 

The tour price includes Arrival / Departure, Air Condition Luxury vehicle, Domestic Flight Tickets, Train Tickets - AC Sleeper Class (if applicable), Hotel Charges with CPAI Plan, government taxes, Camel Safari in Thar Desert (if applicable), Boating at Varanasi in River Ganges (if applicable).

 

Prices do not include charges for laundry service, telephone and Internet usage, wines, liquors, mineral waters, travel insurance, international flight tickets, India visa fees, tips, monument tickets, movie/video camera fee at monuments, miscellaneous expenses, souvenirs or any other expenses which is not specified.

 

Other fees may be imposed by airlines which are the passenger’s responsibility.

 

Deposit - Final Payment - Cancellation Fees

Rates are also based on twin sharing basis. For single supplement, see tariff.

Deposit:

30% of Total Tour Cost

Final Payment:

21 days prior to commencement of tour

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Cancellation Fees:

 

before 30+ days

10% of Total Tour Cost

before 29-22 days

25% of Total Tour Cost

before 21-16 days

60% of Total Tour Cost

before 15-0 days

100% of Total Tour Cost

 

Making Changes

Corporate Concierge Solutions understands if you need to change your plan. Most programs allow travel deviations that affect destination, departure date, program extensions, and the like. Note that tour plan can be changed; provided that requests are made in writing 21 days prior to the commencement of tour. Deviations are subject to a €50.00 per-person non-refundable processing fees and all cancellation charges of train tickets, flight tickets and hotels shall also be included in Deviation Charges. No deviations can be made or processed within 21 days of commencement of tour.

 

Protect Your Investment

You can feel confident that with the Corporate Concierge Solutions Programs, the full value of your investment is protected. Now that’s peace of mind!

 

Cancellations and Refunds

Corporate Concierge Solutions realizes that most people who cancel their reservations do so out of necessity. Nevertheless, cancellations are costly to administer and involve dedicated staff time and communications costs. Therefore, all cancellations made before 30 days after booking are subject to 10% deduction of total tour cost. Cancellation made between 29-22 days after booking are subject to a non-refundable of 25%. Cancellation made between 21-16 days after booking are subject to a non-refundable of 60% deduction of total tour cost. And cancellation made 15 days before commencement of tour after booking are subject to a non-refundable of tour cost. Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.

 

If you need to cancel your reservation, please send us a mail at corporateconciergesolutions@gmail.com and contact our Customer Service Representative. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation.
 

Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip.

 

Responsibilities & Liability

The responsibility of Corporate Concierge Solutions, its affiliated companies, officers/directors, employees, sponsoring organizations, and agents is strictly limited. As a tour operator, Corporate Concierge Solutoins organizes, promotes and sells tour programs consisting of certain travel services, including sightseeing excursions, and hotel accommodations, that Corporate Concierge Solutions purchases or reserves from various suppliers (collectively, "Suppliers"). Corporate Concierge Solutions does not own or operate any of these Suppliers. The Suppliers providing travel services for Corporate Concierge Solutions tour programs are independent contractors, and are not agents or employees of Corporate Concierge Solutions. As such, Corporate Concierge Solutons is not responsible for direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any negligent or willful act or failure to act of, or breach of contract by, any Supplier or any other third party. Some tours include visits to shops and merchants. Corporate Concierge Solutions is not responsible for any purchases you make during your trip, whether or not that merchant is part of the scheduled itinerary. By utilizing the travel services of the Suppliers, you agree that you will look only to such Suppliers in respect of any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither Corporate Concierge Solutions nor any representative of Corporate Concierge Solutions shall be liable.
 

Without limiting the foregoing, Corporate Concierge Solutions  is not responsible for any losses or expenses due to delays or changes in schedules, overbooking or downgrading of accommodations, defaults by any third parties, including Suppliers, mechanical or other failure of trains or other means of transportation, or the failure of any transportation mechanism to arrive or depart on time. Corporate Concierge Solutions is not responsible for acts of God or force major events, sanitation problems, lack of medical care, sickness, weather conditions, strikes and other labor activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of Corporate Concierge Solutions. 
 

Corporate Concierge Solutions assumes no financial responsibility for any cancellations or delays resulting from invalid passports, visas, or other travel document requirements, or for ticket or other travel documents that do not reflect your name exactly as it appears on your passport. Corporate Concierge Solutions  reserves the right to change the itinerary of the tour without prior notice. If the tour is canceled by Corporate Concierge Solutions for any reason, Corporate Concierge Solutions shall have no liability beyond the prompt refund of all tour participant's payments received by it.